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Have a question about an order, product, pickup, fragrance availability, or authenticity? We’re happy to help.

ScentsRoyale

Email: info@scentsroyale.com

Business Phone: (252) 740-5674

Visit Us In Person

ScentsRoyale Kiosk
Inside Golden East Crossing Mall
1100 N Wesleyan Blvd
Rocky Mount, NC 27804
United States

Customers are welcome to visit us in person to test fragrances, ask questions, check product availability, or pick up eligible online orders.

Customer Support

For the fastest support, please email us at info@scentsroyale.com with your name, order number if applicable, and a brief description of your question or concern.

We do our best to respond to customer inquiries as quickly as possible during normal business hours.

Order, Shipping, and Return Questions

For questions about an existing order, shipping status, returns, damaged items, or pickup, please contact us before sending any items back or visiting for pickup.

We’re here to make your shopping experience smooth, honest, and helpful.

Need Help?

ScentsRoyale is committed to making a positive experience for every customer, and we're here to help you find exactly what you need.

Retail Location

1100 N Wesleyan Blvd, Rocky Mount, NC 27804

Call Us

252-740-5674

Working Hours

Mon – Sat, 11:00 AM – 7:00 PM ET
Sun, 12:00 PM - 6:00 ET

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